"I've been using Concept Amenities now for 11 years as they supply the majority of our guest amenities, the 'Asira' product. I have always found them extremely professional, responsive and proactive. They have a fantastic turnaround time and are always extremely prompt with their deliveries, which is just what I need. I have a great working relationship with our NSW state sales manager, Melissa who is always on hand if we need her and always willing to help. I would definitely recommend Concept Amenities to anyone looking for a quality supplier, who can meet your exact specifications."
Maureen Jolowicz, Executive Housekeeper, Radisson Blu Hotel Sydney Australia.
"We use the Kudos range from Concept Amenities and this product has been very well received by all our guests. We went through a lengthy selection exercise after which Kudos was shortlisted. Orders are delivered in time and the sales support has been fantastic. I am also aware that Concept Amenities use the best possible environmentally friendly practices both in their manufacturing and raw materials. It is not often you get the product, the quality and consistency you want at the most competitive price."
David Abhijit, Hotel Manager, Roomzzz Leeds, United Kingdom
"We have been working with Concept Amenities for the past two years on developing and introducing the MSpa range at the hotel. Our brief was to have a product that was organic as well as modern, cost effective as well as biodegradable, visually appealing as well as clinically clean. The MSpa range has delivered all of the above and more and will be introduced into other hotels in the company in the future. It is a pleasure to work with Sam and his team and we look forward to continuing this relationship for many years to come."
Robert Barker, General Manager, Movenpick Hotel & Apartments, Bur Dubai
"I find the service from Concept Amenities to be professional and efficient. Delivery of the products are fast and the price charge for delivery is reasonable and as you can appreciate items delivered to Far North Queensland can be expensive. Upon opening boxes, I find products to be of extremely good quality. Since moving onto the Bliss range some 3 years ago, I have never had an issue with quality and guest feedback has been positive. I have no hesitation in recommending the Bliss range provided by Concept Amenities."
Nick Pelucchi, Executive Housekeeper, Sea Temple Resort & Spa Palm Cove, Mirvac Hotels & Resorts
"I was extremely impressed by the professionalism of Concept Amenities staff and their dedication to providing a great outcome for all stakeholders and our guests. From the first meeting we had with Concept they were able to bring to the table a level of industry experience and a complete understanding of our business and our needs. They worked closely with us to deliver an in-room guest amenities program that has exceeded our expectations and delighted our guests. They are truly a company that goes the extra mile to make things happen, and we are very happy with their levels of service and commitment to us, which in turn helped us deliver a better service to our guests."
Geoffrey Johnstone, Senior Vice President Hotel Operations, Rendezvous Hotels Australia Pty Ltd